How can I retrieve a deleted submission

  • usabadminton
    Asked on April 4, 2019 at 12:12 PM

    Hello,


    I accidentally deleted a submission in incomplete payments for one of my forms. Is there a way to retrieve it? 

  • Girish JotForm Support
    Replied on April 4, 2019 at 1:57 PM

    I've restored your deleted submission. Please check if you are able to see it at your end. Earlier the number of submissions for this form was 20 and now it is 21.

  • Girish JotForm Support
    Replied on April 4, 2019 at 3:15 PM

    I'm afraid that purged submissions cannot be restored.

  • Girish JotForm Support
    Replied on April 4, 2019 at 4:23 PM

    You can change this from your Form Settings.

    Go to Settings > Form Settings > Show More options. Scroll down to Unique Submissions and change this value to "No check".

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