How do I delete off my survey to make space?

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    roxannemunn
    Asked on April 04, 2019 at 12:58 PM

    how do i delete off my survey to make space. 

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    ashwin_d
    Answered on April 04, 2019 at 02:25 PM

    Please note that submission counters are reset only on the first day of each month. Deleting a submission record will not reset submission counters.

    If you exceed the upload space utilisation, you can delete the submission record which has file attachment. Deleting a submission record will also delete the attached file as well and free up your upload storage space. Unlike submission counter, upload space is not reset on the first day of each month. The only option to free up the upload space is to delete the submission record which has uploaded files.

    You may like to take a look at the following guide which should help you:   https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

    Hope this helps.

    Do get back to us if you have any questions.

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    ashwin_d
    Answered on April 04, 2019 at 02:28 PM

    You may like to take a look at the following guide on how to delete submissions you have received in form: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data