How can I ensure my submissions are being sent to s specific mailbox?

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    Jones3j2
    Asked on April 04, 2019 at 04:22 PM
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    stevenmarshall
    Answered on April 04, 2019 at 06:07 PM

    Hello @Jones3j2,

    To ensure your submissions are being sent to a specific mailbox, You would want to check your email notification is set up with the correct email.

    To check this go to Settings>Emails

    1554414893Screen Shot 2019-04-04 at 2.50

    To edit the email, click on the pencil to the right of the Notification box.

    1554414959Screen Shot 2019-04-04 at 2.52

    Please view guide regarding Setting up Email Notifications: 

    https://www.jotform.com/help/25-Setting-up-Email-Notifications


    I have also added another guide that might be useful.


    Please view guide



    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings


    Please let me know if you have any other questions or would like any more help!

    Thank you very much and have a wonderful day!