Several Questions I would like to discuss with someone

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    Robin DeCaro 
    Asked on April 04, 2019 at 04:30 PM


    I'm a billing company and am inquiring for a client who is an urgent care practice.

    Since patients do not make appointments and are "walk in's", we do not email patients prior to their appointments.

    -  We would like to give the patient a tablet upon arrival and have them complete:  Patient demographics, insurance information, hipaa statement and patient financial responsibility forms.

    -Would also like to be able to take a picture of their insurance(s) and driver's license.


    I would be interested in discussing your services further with someone.  Could someone please call me at 586-745-0322 or email me at

    As I have several clients, if this is a good fit, I would be interested in sharing these services with my other clients

    Thank you for your help,

    Robin DeCaro, CMBS


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    Answered on April 04, 2019 at 05:46 PM

    Thank you for contacting us!

    Unfortunately, we do not have phone support. However, you may ask or post your concerns/questions here and we'll answer it as quickly as we can.

    Also, if you want the thread to be private, can you create an account and reply to this thread: so we can set the thread as private? If the thread is set private and you are just using email to post concerns here then you will not be able to respond as soon as we set the thread as private.

    Looking forward to your response.