Why is the hidden field not hidden in my form?

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    beaconlaw
    Asked on April 04, 2019 at 05:16 PM

    I have a form that I've created and have a few fields that are set to be hidden from view.  They are still showing up on the form though as it's being completed.  How can I fix this?

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    Jed_C
    Answered on April 04, 2019 at 07:17 PM

    You have set a condition that if "Application Access Code" is not equal to "beaconlaw" HIDE fields. You have included the "Total monthly income" field in that condition.

    1554419725condition.png

    I would suggest that you remove "Total monthly income" field in your condition. That should resolve the issue.

    1554419713remove.png

    Kindly check my cloned form here https://form.jotform.com/90936962048972.

    Let us know if you have any questions or if you need further assistance.