Why is the hidden field not hidden in my form?

  • beaconlaw
    Asked on April 4, 2019 at 5:16 PM

    I have a form that I've created and have a few fields that are set to be hidden from view.  They are still showing up on the form though as it's being completed.  How can I fix this?

    Jotform Thread 1783099 Screenshot
  • Jed_C
    Replied on April 4, 2019 at 7:17 PM

    You have set a condition that if "Application Access Code" is not equal to "beaconlaw" HIDE fields. You have included the "Total monthly income" field in that condition.

    1554419725condition Screenshot 10

    I would suggest that you remove "Total monthly income" field in your condition. That should resolve the issue.

    1554419713remove Screenshot 21

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