I tried restoring my form to an earlier version but I get an error that something is wrong

  • MissRegionalSP
    Asked on April 4, 2019 at 6:00 PM

    Guys, please, helpe me urgent!

     

    I change my form, all the form, all the conditions, and everything has disappeared. I have to use it now, i dont know whats happened and what to do. Please, helpe me! The form is "

    Etapa Miss Regional Infantil-Teen - Grande ABC e Capital"

  • MissRegionalSP
    Replied on April 4, 2019 at 6:06 PM

     I cant restore to an old revision, it keep saying that something went wrong. Please, can you guys revert what I have done minutes ago?

  • MissRegionalSP
    Replied on April 4, 2019 at 6:10 PM

     All the conditions was removed from my form and I didnt do that. Please, its really urgent, can you guys restore it for me?

  • MissRegionalSP
    Replied on April 4, 2019 at 6:31 PM

    Everything that i have changed in the last hour has disappeared. I have changed the form properties, the text, conditions, and everything just disappeared. I dont know what to do and i need to use this form in few minutes. I have no time to start everything again.

    1554416981Capturar Screenshot 10

  • MissRegionalSP
    Replied on April 4, 2019 at 8:31 PM

     Hey guys, no solution?

  • Jed_C
    Replied on April 4, 2019 at 10:27 PM

    I checked your form and found that you have removed your conditions and made some modifications to your form.

    1554431183The Easiest Online Form Builde Screenshot 10

    You can use the revision history feature to revert your form to a previous state. For more information, please check this guide https://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    Let us know if you have any questions or if you need further assistance. 

  • MissRegionalSP
    Replied on April 4, 2019 at 10:44 PM

    As i said, I didnt remove The conditions and revert my form. It happender without my concern. Can you please check what happened since im saying I didnt remove The conditions? Anyway  even IF I did this, I tried to revert The form but without success, tried everything and it Just doesnt revert

  • MissRegionalSP
    Replied on April 4, 2019 at 11:18 PM

    1554434254Capturar Screenshot 10


    So this is the message when I try to revert. Can I have a solution for this or no???

  • Welvin Support Team Lead
    Replied on April 5, 2019 at 1:33 AM

    You seem to have modified the form a few minutes ago. Please let us know if you're fine with that or still needs to revert to an earlier version. We will have to create a ticket about to our backend team. We also need the date where you'd like to revert, such changes yesterday + the time.