Payment Form: avoid losing filled data when the form asks you to go back to fix the incorrect credit card information.

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    feelartistic
    Asked on April 04, 2019 at 08:45 PM

    When credit card declines it takes to the error page say "Oops! ......." and “go back” link kicks the user to a home page to restart everything again. How I can set up so the user can go to the last page  (credit card page) for corrections and resubmit. 


    Please help.

    Thanks

    JG

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    BDAVID
    Answered on April 04, 2019 at 10:32 PM

    We apologize for the inconvenience, is this the form(90456707436159) in question? https://form.jotform.com/feelartistic/summer-camp-2019 

    I will submit a feature request to avoid losing the filled data. Meanwhile, you may enable the "Autofill" feature, so the data is saved in the browser's local storage: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms