I received a form submission and when I try to view or download it shows as a blank document with no information and nothing from the form I created.

This seems to be a duplicate thread to https://www.jotform.com/answers/1783263 which is being addressed by one of our team members. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

Thank you!