My sequence is missing sections

  • josh.armstrong
    Asked on April 4, 2019 at 11:00 PM

    It is missing steps that I have set up as rules and it is not even letting me submit. Going through the copywriting - blog pathway. 



    Sorry, your customer service system is so bad I can't upload video screencasts to show you, so you'll have to look yourself. 

  • Kiran Support Team Lead
    Replied on April 5, 2019 at 12:23 AM

    Unfortunately, the support forum can accept to upload only images. If you have any screencast videos, you may consider using your Google Drive or DropBox to upload and share them with us.

    I am not sure if I understand your query correctly. 

    155443808505042019 090416 Screenshot 10

    I see that there are some conditions set on the form to skip the fields based on the selection. However, it seems one of the condition is missing a field set in the rule. Please check the condition and correct it. 

    It would be helpful if you can provide us with more information on the issue that you are experiencing with the form, so that we can guide you in the right direction.

    Thanks!