PayPal checkout: Submit button says submission error.

It seems you have created multiple threads with the same issue.

Kindly refrain from creating such threads to avoid confusion.

To clarify, is this the form in question https://www.jotform.com/90712521129349?

I have checked your form and it seems you're running the PayPal checkout Integration on Sandbox mode.

Kindly disable Sandbox mode by going to your PayPal Checkout Integration>Additional Gateway Settings>Environment>Live

Please give it a try and let us know if the issue still remains.

Hi 

I have followed your directions and we are still receiving the same error message.

I am sorry for the trouble caused to you. Here are the steps I would suggest to you:

#1. Mark payment tool a required field.

When the user submits the form directly, they will not be able to submit the form until the PayPal checkout process is complete. When the PayPal checkout is complete, only then users will be able to submit the form.

Let us know how it goes.

Thanks.

Hi Roneet

I think we might have resolved it, we have managed to place an order and payment,  it appears to be have been sent to the company correctly in order to arrange delivery.

Any more blips we'll let you know 

Thank you for the update. If any further issues come up, please do reach out to us and we will assist you accordingly.

Hi GrantMcAree,

We have upgraded to new version of PayPal Checkout today. While I am checking the support forum, I saw your post.

I don't know what were the problem but according to your said, I guess the problem has resolved during the upgrading. 

Let us know if you will encounter a problem.

Thanks.
Best Regards.