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    sergio56
    Asked on February 12, 2013 at 11:22 AM

    Apres envoi formulaire, aucun mail n'est plus généré. Il n'y plus non plus de chargement de la dropbox

    Pouvez vous nous aider?

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    jefreylandicho
    Answered on February 12, 2013 at 11:50 AM

    Nous nous excusons pour tout inconvénient que cela a pu causer. Pouvez-vous s'il vous plaît essayer de faire ce qui suit?

    1.Re intégrer la sélection intégration

    2. Cloner la forme et utiliser la forme de clone à la place.

    3. Effacer le cache de votre navigateur et les cookies

    Si le problème persiste, s'il vous plaît faites le moi savoir et nous pouvons examiner les solutions possibles à venir.

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    sergio56
    Answered on February 14, 2013 at 09:21 AM
    Cela ne marche pas non plus avec la forme clonée.
    Pouvez vous régler le probleme s’il vous plait.
    Merci

    De : JotForm Support Forum [mailto:jotform@jotform.com]
    Envoyé : mardi 12 février 2013 17:50
    À : sarl.alliance@laposte.net
    Objet : Re: Help!

    A new response has been received:
    JotForm
    Answered by jefreylandicho
    Nous nous excusons pour tout inconvénient que cela a pu causer. Pouvez-vous s'il vous plaît essayer de faire ce qui suit?
    1.Re intégrer la sélection intégration
    2. Cloner la forme et utiliser la forme de clone à la place.
    3. Effacer le cache de votre navigateur et les cookies
    Si le problème persiste, s'il vous plaît faites le moi savoir et nous pouvons examiner les solutions possibles à venir.
    View this thread on JotForm Support Forum Unsubscribe
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    abajan
    Answered on February 14, 2013 at 11:55 AM

    @sergio

    There are eight (8) conditional email alerts (notifications and/or autoresponders) in that form:

    Please note that an email alert which has a condition (or conditions) attached will not be sent unless that condition (or those conditions) is satisfied, regardless of what email address (or email addresses) is set in the email alert. In other words, email addresses which are set in a condition supercede (take precedence over) those set in the relevant email alert. With this in mind, please do the following:

    1. Double-check each condition which is attached to a notification to ensure that the email address noted is correct

    2. Check the said conditions to ensure that the actions which would trigger them (send the email) are correct


    Thanks

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    sergio56
    Answered on February 15, 2013 at 04:17 AM
    Thank you.
    Serge

    De : JotForm Support Forum [mailto:jotform@jotform.com]
    Envoyé : jeudi 14 février 2013 17:55
    À : sarl.alliance@laposte.net
    Objet : Re: Help!

    A new response has been received:
    JotForm
    Answered by abajan
    cwdscwc
    @sergio
    There are eight (8) conditional email alerts (notifications and/or autoresponders) in that form:

    Please note that an email alert which has a condition (or conditions) attached will not be sent unless that condition (or those conditions) is satisfied, regardless of what email address (or email addresses) is set in the email alert. In other words, email addresses which are set in a condition supercedes (takes precedence over) those set in the relevant email alert. With this in mind, please do the following:
    1. Double-check each condition which is attached to a notification to ensure that the email address noted is correct
    2. Check the said conditions to ensure that the actions which would trigger them (send the email) are correct
    Thanks
    View this thread on JotForm Support Forum Unsubscribe