The submissions are deleted, please recover it

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    flash2108
    Asked on April 05, 2019 at 11:33 AM


    I need restored the submissions on my account. The total submissions stored on my account is much less what before, what happen? it got lost

    please i need recover my data

    Why did this happened

    help is extremely important to recover my data

    My user is: flash2108

    email: synapse.ti@gmail.com

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  • Profile Image
    roneet
    Answered on April 05, 2019 at 01:28 PM

    Was your account downgraded or the limit was exhausted last month? If yes, then the submission storage gets limited to the Starter account which is 500.

    I have restored the submissions. Could you please check now.

    Let us know if you have further questions.

    Thanks.