Access Denied REF:Looking for a date to reopen account

  • Profile Image
    Asked on April 05, 2019 at 01:26 PM

    Ref Jotform

    I spoke to Meta Bank @12:00  Today spoke to ALex and gave them all the details- they have the complete error we made on file in case you call them.

    Thank you for your support_  Thank you for looking out for us  as well.

    We have made correction to our file, Called Meta Bank and the others in group.

    We made a disclaimer on all our forms.

    We can assure you that this will not happen again.


    We will also update our profile- with the email address you requested/ we use that one so we can load the file on the drive and not load our inbox up.

    We got a email this morning and thought the account was unlocked- but still locked.

    Subject:We called Meta Bank as well_ Spoke to Shelia All correction have been made. Can you give me a contact for them to send you a file.

    Last ticket submitted.


    Access Denied

    This is why I can't get in: I get this message-below.

    Looks like your IP address has been banned because of a possible phishing attempt.

    If you believe that there is a mistake, let us know using the form below.

    Contacting you cause this is a mistake.

    We alert Meta Bank and our clients.

    Thank you

    I have to turn in a spreadsheet to the paymaster for the disburse to the clients- I have been doing this for years and it' legal. This is how they get contracts and how they get contract renewed.  Please let us know if you will be unlocking the account.  I thought it was open this morning after the upgrade email came in we logged in it said still access denied so we can’t upgrade.


    Upon checking the account associated with email address is suspended because your forms have included a copyright logo that is found on this website:

     Correction and Disclaimer  has been applied.

    We appreciate your business and we would like to know if you have permission to use this copyright item. Here at JotForm we go to great lengths to prevent phishing activities while using our platform, so we would appreciate if you send us proof that you are allowed to use this logo officially. Since your JotForm account profile does not show an email address related to it, otherwise, we will have to cancel your subscription and suspend your account due to a violation of our Terms of Use, otherwise, please change the account profile email address to one that matches the domain:

    Looking forward to hearing from you.


    Best Regards.



    JotForm Support Team

    We will removed all file requested thank you.

    11975 Seaway Road

    Gulfport, MS 39501


    I had to use this email to get through.

  • Profile Image
    Answered on April 05, 2019 at 03:39 PM

    Please send the proof to with the title:Thread# 1784037

    We will be more than glad to assist you to recover your account.

    Thank you