Auto Responder error

  • Profile Image
    bestica
    Asked on April 05, 2019 at 02:57 PM

    Hello,

    When testing my email auto response the "test email" sends the attached schedule, but when actually filling out the form the client only receives the header and not the schedule. This is LIVE can I get assist ASAP!

    Did not have this problem this morning.

     

    Ty,

  • Profile Image
    Nik_C
    Answered on April 05, 2019 at 04:00 PM

    I assume you're referring to this field:

    1554494335Screen Shot 2019-04-05 at 9.57

    In order to have it included in Notifier/Autoresponder you have to manually copy the text into it, here is how:

    1554494405screencast.gif

    Let us know if you had something else in mind.

    Thank you!