AUTOSUSPENDED

  • Ademir
    Asked on April 5, 2019 at 3:48 PM

    Hello,


    There was a problem with my login, this message appears when I try to login:

    AUTOSUSPENDED


    Could you check, please?


    I thank you and look back

    Jotform Thread 1784249 Screenshot
  • Bitia JotForm Support
    Replied on April 5, 2019 at 4:13 PM

    The form http://www.jotformz.com/form/90945972476675 was found on your account as suspicious of phishing activity because you're collecting user credentials.

    15544949742019 04 05 1408 Screenshot 10


    Gathering this type of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.



    We’ve removed the offending field on your form and lifted the suspension on your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.