Change my user name

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    ThompsonFFCamp
    Asked on April 05, 2019 at 04:37 PM

    change my username

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    zuritapia
    Answered on April 05, 2019 at 06:10 PM

    Hi @ThompsonFFCamp!

    We can go ahead and assist with this what would you like to change it to?




    Please let me know if you have any other questions. Thank you and have a wonderful day!

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    zuritapia
    Answered on April 05, 2019 at 06:12 PM

    Can you please provide two types of variants for your username in case one is taken?


    Thank you!

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    ThompsonFFCamp
    Answered on April 05, 2019 at 06:18 PM

    TFFCamp/Registration

    TFFCampReg

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    ThompsonFFCamp
    Answered on April 05, 2019 at 06:19 PM

    TFFCamp

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    jherwin
    Answered on April 05, 2019 at 10:12 PM

    Sorry for the confusion. I can see that you are paying your monthly subscription through PayPal. Your PayPal subscription is tied to your current username so it needs to be canceled before changing the username.

    Since you've just upgraded to bronze plan, we can cancel the subscription and refund the last payment to your account. But before that, please cancel the subscription on your PayPal dashboard that is tied to your current username.

    Guide: How Can I Cancel My PayPal Subscription?

    Once done, please get back to us so we can change your username now and so that you can upgrade your account again.

    Let us know how you want to proceed.