What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form over quota?

    Asked by domenicor2 on February 12, 2013 at 12:22 PM

    One of my forms is now listed as being over quota, and is no longer appearing on my site (it was embedded using CSS). However, looking at my account, it seems that there have only been 16 submissions - well under the 100/month allowed under the free plan. What's the issue?


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    JotForm Support

    Answered by Goldo on February 12, 2013 at 12:44 PM

    You have reached the limit of 10 SSL Submissions for FREE accounts in a month.

    I have reduced the ssl count to 5 just this one time so your form should display fine now. However, please use the normal submission from now on.

    Go to Setup & Embed > Embed Form > Untick Secure Form and grab a new embed code.