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Triana Gaitan - WorkAsked on April 5, 2019 at 7:12 PM
Hello - I recently just changed my username from tgaitan9 to tgaitan. The survey that i had in my profile has now gone missing.
Can you please see if it can be retrieved. The Link can seen here https://form.jotform.com/tgaitan9/weekly-check-in
Thank you
Triana Gaitan
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Jed_CReplied on April 5, 2019 at 11:53 PM
Please note that custom form URL's needs to be updated and republish to your users. Custom form URLs with your old username will no longer work.
https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form
The updated URL should be https://form.jotform.com/tgaitan/weekly-check-in.
Let us know if you have any questions or if you need further assistance.