What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving mail notification

    Asked by boquiaches on February 12, 2013 at 02:13 PM


    I'm having trouble receiving mail notifications for this form since today: http://form.jotform.co/form/30356793776871

    and the form submission does not show new submissions in (red)


    Page URL:

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    JotForm Support

    Answered by Welvin on February 12, 2013 at 03:30 PM


    I've check your form and you have this integrate to Dropbox, we are having a temporary issue with Dropbox and is currently under maintenance. Removing the Dropbox integration will solved this issue.

    You might want to Integrate the form to Google Drive as alternative method.

    Thanks for your patience.