What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i was sent a link to pay for a holiday rental and it came up a blank screen . Can you help me I've never used this site before . Scott

    Asked by scott jamieson on February 12, 2013 at 02:17 PM
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    JotForm Support

    Answered by Welvin on February 12, 2013 at 03:33 PM

    Hi Scott,

    Can you please share with us the Form URL so we can check? If you are embedding this form, also share with the webpage URL where the form is placed.

     

    Thanks

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    Answered by scott jamieson on February 14, 2013 at 09:22 AM

    http://www.jotform.com/?formID=30424129217951
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    JotForm Support

    Answered by EduardoMendez on February 14, 2013 at 01:39 PM

    Hi there Scott

    The error was on the link that was sent.

    Do you know who sent you the link?

    Can you please contact them and let them know of the error?

    Here is the correct link to the form:

    http://www.jotformpro.com/form/30424129217951

    Please let us know if you need further assistance!