Can I cancel my subscription and get a refund

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    Albert Lee Miller
    Asked on April 07, 2019 at 11:22 AM

    Hi I haven’t used my Jot Form ever. I’m wondering if I can be refunded. Thank you! 

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    Answered on April 07, 2019 at 02:20 PM

    Yes, we can refund your last payment. First, you need to cancel the subscription to your end by following our steps here: The Profile ID to cancel is I-6AL8PUH1RNRW. It's under your preapproved payments in Paypal.

    Once canceled, please update this thread so we can send the refund request to our billing team.