Can't login to my account.

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    Francisco Tafoya 
    Asked on April 07, 2019 at 11:24 AM

    Hello,


    when I try to login.  it says account is suspended.  can you please advise what I need to do?

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    Michelle_J
    Answered on April 07, 2019 at 12:36 PM

    Your account was suspended because of your form "Home Loan Application" that was flagged by our system as loan application scam.

    A form offering loans must be done from authorized bank or credit unions only with company email address on their registered JotForm account.

    I have lifted the suspension on your account after a thorough review and finding that your email is associated with this credit institution - https://www.xperthomeloans.com/.

    Kindly change your registered email to your corporate one (@xperthomeloans.com) to avoid getting flagged again by our system.

    Try logging in now and let us know if you need further assistance.