Where is the button to send a test email for an auto-responder?

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    thebeingwell9
    Asked on April 07, 2019 at 04:21 PM

    Hello

    Please can you let me know where I can locate the button to send a test email for an auto-responder.

    Thanks.

    Sherylin

  • Profile Image
    Victoria_K
    Answered on April 07, 2019 at 04:32 PM

    Hello Sherylin,

    The 'test' button should be just below the Autoresponder template like shown on a screenshot below. Please check again if you can see it. If not, please let us know.

    Related guide: Setting-up-an-Autoresponder-Email

  • Profile Image
    Sherylin Thompson
    Answered on April 07, 2019 at 04:49 PM

    Hello

    I've had so many frustrating issues tonight. I've just been logged out again. I was apparently inadvertently doing something that was against your T&Cs and my account might have been disabled without me knowing and so I signed in with Google (inadvertently creating another account). My email was therefore sent to a Google email I never use and can't log into and my password has changed. I've tried to reset my account details on Jotform. But now can't log in at all and am not getting reminder emails for my password. Please help!


  • Profile Image
    jonathan
    Answered on April 07, 2019 at 05:49 PM

    You can reset the login password of your account.

    How to reset the password

    I checked your username Sherylin  it is active and form is available.