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SherylinAsked on April 7, 2019 at 5:07 PM
Hello. I'm requesting support but not getting replies and my questions are not showing.
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jherwinReplied on April 7, 2019 at 6:02 PM
I checked our email and forum, but I can not see the other tickets posted from you. Could you please explain or post your questions here?
We'll wait for your response.
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Sherylin9Replied on April 8, 2019 at 5:51 AM
Hello
This is really bizarre – but I submitted another request this morning and it has also vanished – even though I did see it published. I’ve got two queries:
Keeping the form on user: Sherylin9 but having the Sherylin logins How to have an e-signature on a fillable pdf form. E-signature and smooth signature only seem to work with the online form. Is there a signature widget that works with fillable pdf? Also, did you receive my ticket regarding this?
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SherylinReplied on April 8, 2019 at 6:43 AMHello
This is really bizarre – but I submitted another request this morning and it has also vanished – even though I did see it published. I’ve got two queries:
1. Keeping the form on user: Sherylin9 but having the Sherylin logins
2. How to have an e-signature on a fillable pdf form. E-signature and smooth signature only seem to work with the online form. Is there a signature widget that works with fillable pdf? Also, did you receive my ticket regarding this?
Kind regards
Sherylin
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jonathanReplied on April 8, 2019 at 9:42 AM
The usernames Sherylin9 and Sherylin are two different accounts.
I suggest you respond only to the thread in which the correct username was used.
It will be really confusing if you will be responding on a thread using your multiple usernames.
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SherylinReplied on April 8, 2019 at 11:43 AMThanks. I have asked for the accounts to be merged. Might this be possible? I’d like to keep the form I’ve created on the Sherylin9 account but keeping the logins for Sherylin.
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Kevin Support Team LeadReplied on April 8, 2019 at 12:52 PM
I can see you were assisted regarding moving the form on this thread: https://www.jotform.com/answers/1785241
Please kindly follow up your matter on this thread.