My form keeps Freezing and won’t submit

  • Profile Image
    Irena
    Asked on April 07, 2019 at 11:18 PM

    I’ve had a few people contact me to tell me that after they’ve submitted my form, it froze so I tried it myself and got the same result. This is a very lengthy form. Can you help me?! I don’t want to tell them to refill it out again if at all possible. 


    Irena

  • Profile Image
    AndrewHag
    Answered on April 08, 2019 at 03:28 AM

    I cloned your form 83245983136160 and tested it. I am not able to replicate the issue. The form got submitted successfully and I am able to see the Thank You page.

    1554708259chrome_l8T0YYZwhj.png

    Are you still facing the issue? If yes, could you please tell is there any particular field where the form is freezing? Please tell us the URL of the form if you are referring to some other form.