JotForm Inbox: Replying with email doesn't update itself while the email window is opened.

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    Asked on April 08, 2019 at 04:05 AM

    One of our users has reported us that when they try to reply to a submission using the reply/forward button if an email window is opened and the user switches to another submission and clicks the reply/forward again, the contents of the email doesn't update itself.

    You can see the issue more clearly in the gif below:

    1554710677JotForm Inbox Email bug.gif

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    Answered on April 09, 2019 at 07:31 AM

    This is by design