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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not showing all of the answers in the email alert...

    Asked by bencherryjr on March 18, 2011 at 02:06 AM

    I have a problem. When i submitted a completed form and sent it to my email address only a few answers appeared in my email while the other questions was just blank. When I logged on to Jot Form i looked at my submissions and the form that I completed had "all" of the answers I submitted. The answers just dont all carry over into the email. Why is that? 

    Page URL:
    http://airfactor.strongcreativevision.com/

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    JotForm Support

    Answered by mliz on March 18, 2011 at 03:28 AM

    Try to reset the email notification so that all fields are included in
    the email's body, here's how do it:


    1. Open your form on the Form Builder
    2. Click on "Setup and Share" tab,
    3. Click on "Email Alerts",
    4. Select "Notification",
    5. Click on "Delete Email" button,
    6. Click on "Email Alerts" again,
    7. Click on "Add New Email" and complete the wizard