Can I please change my user name?

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    RugbySkillsAcademy
    Asked on April 08, 2019 at 06:55 AM

    I'd like to change from RugbySkillsAcademy to Shavarn O'Sullivan if possible

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    jonathan
    Answered on April 08, 2019 at 09:52 AM

    We can change your username for you. Please do take note that the username must be one word only.

    Your prefered new username will not work. Please provide us with at least 3 new username choices.

    You can test also  if the new username is available in the signup page https://www.jotform.com/signup

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    RugbySkillsAcademy
    Answered on April 08, 2019 at 08:43 PM
    Thank you.
    Preferred Usernames will be
    Sosull81
    ShavarnO
    Sosullivan81
    Regards
    Shavarn O’Sullivan
    ...
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    Jed_C
    Answered on April 08, 2019 at 10:48 PM

    Upon checking, I can see that you are subscribed using PayPal monthly. In order for us to change your username, we'll need to cancel and downgrade your account back to Free.

    Your options are:

    1). Cancel it now and downgrade to free then change username and re-upgrade.

    2). Wait for your expiration and cancel your PayPal subscription by following this guide https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription and reply back here once canceled so we can downgrade your account and apply the new username.

    Let us know what option you choose.