invoice and downgrade subscription

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    AlabamaLifespanRespite
    Asked on April 08, 2019 at 09:35 AM

    I need a receipt provided for this year's subscription and then I need to cancel for future. Please let me know how to do this.


    Thank you,

    Brittany

  • Profile Image
    Richie_P
    Answered on April 08, 2019 at 11:10 AM

    I have checked your account subscription and you're subscribed to Bronze Yearly.

    You may check your invoice in your account billing page.

    Here is a guide:https://www.jotform.com/help/329-How-to-Check-Invoices

    If you want to cancel your subscription for the next billing, kindly follow this guide:-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    If you need further assistance, let us know.