Changed account email but address didn't update

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    Asked on April 08, 2019 at 09:57 AM


    I contact you for a problem.

    I can't changed the email. I went in my profil for changed the email but it can't. It return always in the olde e-mail.

    It miss an "n" in my email.

    Please, can you do it for me!


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    Answered on April 08, 2019 at 11:19 AM

    When changing email addresses for your account, there is a verification email sent to the current address to ensure the current account holder is making the update.  Check your inbox, the verification email to authorize the change should be there.