Account downgraded! We can't function.

  • kartz
    Asked on April 8, 2019 at 10:36 AM

    Credit card expired but I don't know who's card was used.  Can we use another?  How do we get back to where we were?

    Please help, urgent!

    Kim

    Page URL: https://form.jotform.com/90903052003947
  • Kevin Support Team Lead
    Replied on April 8, 2019 at 11:45 AM

    Yes, since your account is on free status you may simply go ahead and upgrade with a new one.