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kartzAsked on April 8, 2019 at 10:55 AM
We've been downgraded and urgently need to get back to where we were. I have no idea what level we had. When I look in the settings it's say FREE. We've beenusing Jotform for years but I don't know what level. I don't pay for it.
Please help! This is urgent.
Kim
Page URL: https://form.jotform.com/90903052003947 -
Nick_SoReplied on April 8, 2019 at 12:29 PM
I have checked your account and I can see that you were on JotForm Professional Yearly Plan. The amount gets deducted automatically from the card that you have linked with your account.
To check the Invoices & Card linked with your account, please refer to this link: How-to-Check-Invoices
If you wish to upgrade back to the same plan, you can upgrade your account with the link below:
https://sites.fastspring.com/interlogy/product/jotformprofessionalyearly?referrer=kartz
Let me know if you have any questions or need any further help.