My account was autosuspended?

  • Jason Little
    Asked on April 8, 2019 at 11:48 AM

    user: jasondlittle


    Not sure why?

  • Bitia JotForm Support
    Replied on April 8, 2019 at 12:03 PM

    Upon review of your account it was found automatically suspended (autosuspended) due to form: http://www.jotform.ca/form/90974756323264 

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, banking information, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.

    I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.

    You may continue developing your forms according to our Terms of Use.

    Thank you.

  • Ron Johnson
    Replied on April 8, 2019 at 8:31 PM

    My account also has been suspended.  username: poopstain


    I have been unable to get an email to you.  Please let me know how to get my account reactivated.

    Thank you

  • jherwin
    Replied on April 8, 2019 at 10:15 PM

    @Ron - I have passed your two threads to our reviewer team for further check. Please refrain from posting duplicate threads and answering other users' posts to avoid confusion.

    Our reviewer team will answer you in your thread shortly.