Upload Button doesn't work

  • Profile Image
    Asked on February 12, 2013 at 04:37 PM

    Hello -

    I just created my account and I cannot upload any documents. It keeps giving me a time out type of message.

    User: ana2013


    Please help


    Jessica Sivels




  • Profile Image
    Answered on February 12, 2013 at 04:57 PM

    Hi Jessica (ANA2013),


    I would suggest trying to upload in a different browser. Sometimes browsers become buggy and cannot do simple task that it should be doing. As an example, if you are using IE (Internet Explorer), try Chrome or Firefox. Or vice versa depending on which one you are using right now. 



  • Profile Image
    Answered on February 12, 2013 at 10:47 PM

    Hi Jessica,

    Are you referring to the Upload Field into your form or when adding images to your form? I just tested your form and it works fine on my end.

    I have cleared your forms cache, this should fixed the issue in many cases. Please try to check again.