Forms are not loading!

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    Wende
    Asked on February 12, 2013 at 05:33 PM

    I'm new to using JotForm and have been pleased so far.  My forms were all working nicely earlier this morning.  Now I can't get any of them to show, whether in preview or not.  It looks like something is going on with your servers guys, because there have been a few similiar complaints today.  Please let us know what's going on.  Hurry, I'm waiting to collect several payments today!  Forms should be showing on these two pages:

    http://www.girlygeekchic.com/#!start-here!

    http://www.girlygeekchic.com/#!payments

    ~W

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    jeanettebmz
    Answered on February 12, 2013 at 05:50 PM

    Can you please clone your forms and re-embed them? That should resolve the issue. Let us know if this is not the case on this thread

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    urge2hunt2
    Answered on February 12, 2013 at 05:58 PM

    I have the same problem as Wende above - I cloned the form and it still won't load.

     

    http://www.jotform.com/?formID=30355927403149

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    Wende
    Answered on February 12, 2013 at 05:59 PM

    Cloned 2 forms, re-embed with no resolution. :0(  I also saved one as secure and one not.  Neither show in jotform preview or on my site.  Here's the error:  "The connection has timed out.  The server at www.jotform.us is taking too long to respond."

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    Wende
    Answered on February 12, 2013 at 06:10 PM

    I also just closed all browser windows, then re-opened in Explorer, FireFox, Opera & Chrome.  Nothing still.  I rebooted my system to see if maybe it was on my end but I think your servers are overloaded?  Hopefully you guys can work it out soon! Just my luck, the day I need to post the newest form for payments, is the day they decide to disappear!  Ugh...

    ~W

    P.S. - Thx for your compliment about my site Jeanette! :0)

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    Originatorfest
    Answered on February 12, 2013 at 06:30 PM

    Same problem on ALL if my sites.

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    Wende
    Answered on February 12, 2013 at 07:04 PM

    Come on guys, you're killin' me!  As a web designer, having forms that don't show correctly to customers is embarrassing!  I was hoping that I could switch to Jotform instead of hand coding everything but the old fashioned way is starting to look like a safer bet.  Pullleeeaase get larger/faster server capacity!

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    jeanettebmz
    Answered on February 12, 2013 at 07:53 PM

    We really apologize for the inconvenience this is causing to you, our developers are currently working on it