- WendeAsked on February 12, 2013 at 05:33 PM
I'm new to using JotForm and have been pleased so far. My forms were all working nicely earlier this morning. Now I can't get any of them to show, whether in preview or not. It looks like something is going on with your servers guys, because there have been a few similiar complaints today. Please let us know what's going on. Hurry, I'm waiting to collect several payments today! Forms should be showing on these two pages:
- jeanettebmzAnswered on February 12, 2013 at 05:50 PM
Can you please clone your forms and re-embed them? That should resolve the issue. Let us know if this is not the case on this thread
- urge2hunt2Answered on February 12, 2013 at 05:58 PM
I have the same problem as Wende above - I cloned the form and it still won't load.
- WendeAnswered on February 12, 2013 at 05:59 PM
Cloned 2 forms, re-embed with no resolution. :0( I also saved one as secure and one not. Neither show in jotform preview or on my site. Here's the error: "The connection has timed out. The server at www.jotform.us is taking too long to respond."
- WendeAnswered on February 12, 2013 at 06:10 PM
I also just closed all browser windows, then re-opened in Explorer, FireFox, Opera & Chrome. Nothing still. I rebooted my system to see if maybe it was on my end but I think your servers are overloaded? Hopefully you guys can work it out soon! Just my luck, the day I need to post the newest form for payments, is the day they decide to disappear! Ugh...
P.S. - Thx for your compliment about my site Jeanette! :0)
- OriginatorfestAnswered on February 12, 2013 at 06:30 PM
Same problem on ALL if my sites.
- WendeAnswered on February 12, 2013 at 07:04 PM
Come on guys, you're killin' me! As a web designer, having forms that don't show correctly to customers is embarrassing! I was hoping that I could switch to Jotform instead of hand coding everything but the old fashioned way is starting to look like a safer bet. Pullleeeaase get larger/faster server capacity!
- jeanettebmzAnswered on February 12, 2013 at 07:53 PM
We really apologize for the inconvenience this is causing to you, our developers are currently working on it