Custom SMTP Server not working

  • elundgren
    Asked on April 8, 2019 at 4:49 PM

    I have configured a custom SMTP server but it is not working.  Our logs do not show any attempt from Jotform to send via it.  Please help.

  • jherwin
    Replied on April 8, 2019 at 6:53 PM

    Can you please check if you put the correct credentials for your SMTP?

    Guide: 

    - How-to-Setup-SMTP-for-a-Form

    - How-to-Edit-Delete-Sender-Emails-on-SMTP-Settings