One of my fields isn't calculating to into the total lead cost

  • FirstGenLife
    Asked on April 8, 2019 at 5:25 PM

    Mortgage Protection Detail

    Page URL: https://www.jotform.com/90214564449156
  • jherwin
    Replied on April 8, 2019 at 7:39 PM

    Could you please check and fix the calculation in your form calculation widget?
    1554766627formcalc Screenshot 10
    Make it like this:

    (Facebook (100% E0-9) * FE Leads Whole S0-9) + (Facebook (100% E0-9) * FE Leads County 0-9) and so on..

    And please check if the leads you're referring to is included in the form calculation widget.

    Give it a try and let us know how it goes.

  • FirstGenLife
    Replied on April 9, 2019 at 10:05 AM

    Everything is already set to 0-9, It's the mortgage protection detail section that isn't working

  • stevenmarshall
    Replied on April 9, 2019 at 12:45 PM

    Hello FirstGenLife,

    I apologize for the issue you are having.

    I noticed in the Form Calculation Widget that one of the fields was shown as A-Z and not 0-9.

    I updated the field to show as 0-9 

    I cloned your form and did a test. 

    1554827340Screen Shot 2019 04 09 at 9 Screenshot 10

     Can you try again and see if the mortgage Protection Detail is calculating for you now?

    Waiting for your response.

    Thank you and have a great day!