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Julie EnichenAsked on April 8, 2019 at 6:32 PM
I am adding an auto responder email because I want my submitters to be able to edit a form after submission.
Because we have the HIPAA form the link to edit is hidden. Is there a way that the edit form link can show and won't be hidden in the email?
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Jed_CReplied on April 8, 2019 at 8:45 PM
You will need to disable field protection if you want it to show in edit mode.
ex.
Our guide here https://www.jotform.com/help/504-How-to-use-Notification-and-AutoResponder-emails-in-HIPAA-accounts should further explain the process.
Let us know if you have any questions or if you need further assistance.
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Julie EnichenReplied on April 9, 2019 at 10:43 AMBut how do I disable the HIPAA fields in the auto respond email? The edit link below needs to not be hidden when the user receives the email. Right now all the text is hidden. And the edit link isn’t in the main jot form so I can’t disable it there.
[cid:image005.jpg@01D4EEB0.C56DCFF0]
[cid:image006.jpg@01D4EEB0.C56DCFF0]
Julie Enichen enichenj@ada.org
Manager, Live Learning
Department of Continuing Education
312.440.7697
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Nik_CReplied on April 9, 2019 at 12:55 PM
I'm afraid that we didn't receive your screenshots, you can attach them by following: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
What my colleague said is that if you disable the protection:
The Autoresponder will go with visible data:
If you have any further questions, please get back to us.
Thank you!
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ADAscoutReplied on April 9, 2019 at 2:37 PM
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ADAscoutReplied on April 9, 2019 at 2:38 PM
Above image where I highlighted is where I put the {edit_link}. How do I unhide? If I disable the protection in the form it isn't solving the problem.
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Nik_CReplied on April 9, 2019 at 4:00 PM
Thank you for the additional information.
I'm afraid that edit link cannot work in HIPAA forms since it would break HIPAA compliance, therefore it is not available as option in Autoresponder email.
Let us know if you have any further questions.
Thank you!