My form appears to be stuck when people try to submit it

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    Bastourneys
    Asked on April 08, 2019 at 08:36 PM
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    jherwin
    Answered on April 08, 2019 at 10:18 PM

    Are you facing this issue on the standalone form or on the webpage you have embedded? Could you please provide the webpage URL you have embedded the form if this issue encounters on your webpage?

    Also, could you let us know if we can send a test submission to the form to test it from our end?

    Looking forward to your response.

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    Bastourneys
    Answered on April 08, 2019 at 10:21 PM

    Both the standalone form and on the webpage I have embedded.

    https://form.jotform.com/90348639968173


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    jherwin
    Answered on April 08, 2019 at 11:35 PM

    I test submitted your form and it redirected me to PayPal checkout, see screenshot below.
    1554780848PayPal.png

    That means that the form can be submitted and it works fine. Please try clearing your browser's cache and cookies and see if it fixes the issue on your end.