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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how to remove the verify check after clicking submit

    Asked by tstearns on February 12, 2013 at 06:32 PM

    I understand the rational of verifying for a valid user after clicking submit, but if I don't want the verify check, how do I get rid of it?

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    JotForm Support

    Answered by paoloumalidev on February 12, 2013 at 08:08 PM

    The checks can easily be toggled when you are editing your form and active field is being worked on:

    Below, name field is active and so the 'required' constraint can be removed/toggled.

    Or did I misunderstand your question?

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    Answered by speel on February 12, 2013 at 08:18 PM

    Tstearns,

    Go under power tools of that form and selection the validation button. From there you can select what kind of validation you wish to use (in your case, you will likely select "none").From there you can save the form and that should talk care of it, if that is what you were referring to.

    Hope this helps!

    Speel

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    Answered by tstearns on February 13, 2013 at 04:45 PM

    Speel - I don't see a Validation button on Power Tools - where is it?

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    JotForm Support

    Answered by paoloumalidev on February 13, 2013 at 04:51 PM

    Maybe she was just referring to the toolbar when you are actively editing a textbox as shown also in the screenshot above.

    Required | Size | Validation, right across the top toolbar.

    Normally, you want to have the 'required' restriction for input fields that records important/primary information, e.g. Full name.

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    Answered by speel on February 13, 2013 at 06:07 PM

    tstearns,

    Sorry about that! It would be under Power Tools/Auto Complete/Validation. However, I would suggest trying out Paoloumalidev's suggest first.

    Speel


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    Answered by tstearns on February 14, 2013 at 09:24 AM
    New response receivedthe problem is that once I get the "Thank you" screen displayed, I'm completely out of our website. I want to get back to the site so that the viewer can continue to read info on our site. How do I re-direct your Thank You screen to go back to the Dudamobile site?
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    Answered by tstearns on February 14, 2013 at 09:29 AM
    New response receivedI do NOT see any validation settings under the Power Tools option - there is Captcha but that only put a validation icon on the form - Help!
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    JotForm Founder

    Answered by aytekin on February 14, 2013 at 11:04 AM

    Please ask the thank you question on a separate thread. It will keep the forum more clean and we will be able to answer it better without confusing multiple questions. 

    Validation is on the top. This screenshot was posted above but I am reposting it to show it. See the validation button at the top. It shows up when you select a question.

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    Answered by tstearns on February 14, 2013 at 01:57 PM

    you're not understanding the question. After clicking the Submit button, a small image is displayed prompting the user to type in the letters that are displayed to make sure that a human is submitting the form. I don't want that check!! How do I remove that prompt? It's toooooo small and very annoying.

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    JotForm Support

    Answered by Welvin on February 14, 2013 at 04:07 PM

    Hi,

    Apologize! You should have mention the "Captcha Field", well, it is the same with "validating" that you're a human not a bot. We are just confuse and thanks for the clarifcation. 

    With regards to that, the captcha field will usually appear on the second if you enter the wrong codes on the first page (form view) and when your browser have Javascript disabled, you can check Javascript settings on your browser by going to this website: http://www.activatejavascript.org/, if it says your Javascript is disable, please kindly enable that.

     

    Thanks

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    Answered by tstearns on February 15, 2013 at 04:18 AM
    New response receivedthe captcha is NOT appearing on my PC but is on my mobile phone. I have NOT selected Captcha but it's appearing anyway. I don't want it at all!
    Ted
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    JotForm Support

    Answered by EltonCris on February 15, 2013 at 07:40 AM

    Hi Ted,

    That's probably because the mobile browser you are using doesn't support javascript or the javascript isn't enabled on that browser. I would suggest to check that on your mobile browser's settings. May we also know the mobile device and browser name you are using so we can check it further? This shouldn't be a problem on iphone or smartphones.

    Also, do you have the form embedded somewhere else? Let us know the website URL, that should also help diagnose the problem. Thank you!

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    Answered by tstearns on February 15, 2013 at 12:00 PM
    New response receivedI'm using a Samsung Galaxy 3 with the Dolphin browser. On your smartphone, go to www.birthchoice.net and you'll be directed to our mobile site that is hosted using Dudamobile.com. Click on the pink Schedule Appointment image on the Home page and input contact info. After clicking Send, you should see the Captcha image/prompt. I've had to take your html script and embedded it on a page that is used when you referenced when you click the Schedule Appointment image.
    Thanks,
    Ted
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    Answered by tstearns on February 15, 2013 at 01:21 PM
    New response receivedI also tried Chrome and the built-in browser on my Samsung G3 and I still get the Captcha verification prompt. - Ted
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    Answered by jeanettebmz on February 15, 2013 at 01:34 PM

    That unwanted captcha verification code is a way to stop spam bots in our servers

    To prevent this issue, forms will require JavaScript to be enabled on the browsers of your submitters.

    An alternate solution would be to embed the form using the iframe code and remove the script type version