I am disconnected from the website every 5 minutes

  • Anthony MENARD
    Asked on April 9, 2019 at 3:55 AM

    Hello

    i'm registered with Gmail and i'm disconnected from your website every 5 minutes ! 

    i have to log in again and again..



    Jotform Thread 1786880 Screenshot
    Page URL: https://eu.jotform.com/login?https://eu.jotform.com/build/90981397921368
  • Welvin Support Team Lead
    Replied on April 9, 2019 at 4:52 AM

    As far as I know, the session will expire in 30 minutes, not 5 minutes. Please try clearing your browser cookies for Jotform to see if that will fix the problem. If not, please update us here so we can create a ticket to our developers.