I am disconnected from the website every 5 minutes

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    Anthony MENARD 
    Asked on April 09, 2019 at 03:55 AM


    i'm registered with Gmail and i'm disconnected from your website every 5 minutes ! 

    i have to log in again and again..

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    Answered on April 09, 2019 at 04:52 AM

    As far as I know, the session will expire in 30 minutes, not 5 minutes. Please try clearing your browser cookies for Jotform to see if that will fix the problem. If not, please update us here so we can create a ticket to our developers.