What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by redhallow on February 12, 2013 at 07:26 PM

    I want to downgrade my subscription from premium to basic (free). How do I downgrade?

  • Profile Image

    Answered by jeanettebmz on February 12, 2013 at 07:47 PM

    It seems you were able to succesfully cancel your paid subscription. Your account is now scheduled to downgrade March 2

    Should you need more help, let us know