Gift Registry widget does not update in the Form builder

  • Profile Image
    Asked on April 09, 2019 at 09:43 AM

    Dear Jotform,

    We are using your software, we also use the add-on Gift module with counter {30}. But this is not working for i don't know which reason.

    In the screenshot i send along, you see the difference how i see it in backend and in front, both are different. The one in backend seems to be ok, why does the front does not show the correct available open counts?

    Hope you could help me out with this issue!
    Thanks in advance.


  • Profile Image
    Answered on April 09, 2019 at 11:43 AM

    I have checked your form and it seems the Gift widgets quantity is updated when I viewed your form in the Form Builder and when it's published.

    Kindly try using another web browser in editing your form and let us know if the issue still remains.