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lumierex5Asked on April 9, 2019 at 10:56 AM
How can I access the Jotform widgets?
I get this error message everytime I create/open a form >> "Oops! Something went wrong and We couldn't initialize widget list.
Could you please refresh the page?"
I tried installing the widgets from the widget store but that didn't work either.
How do I go about fixing this ?
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Richie JotForm SupportReplied on April 9, 2019 at 1:05 PM
I have checked your form and I was able to view the widgets at my end.
Can you please try clearing your browser's cache or use another web browser in editing your form?
Please give it a try and let us know if the issue still remains.
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lumierex5Replied on April 9, 2019 at 1:20 PM
I just tried with Safari browser and the problem is still there
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Ashwin JotForm SupportReplied on April 9, 2019 at 2:48 PM
I am sorry for the trouble caused to you. With which form you are having this issue with?
I did check your last edited form "Flightsss" and did not find any issue with that. I was able to widget successfully. Please check the screenshot below:
I would suggest you to please try again using chrome or safari browser and get back to us if the issue persists in other browser as well.
We will wait for your response.