Failed to load PDF Document

  • Profile Image
    Jennifer Schueneman
    Asked on April 09, 2019 at 11:19 AM

    I am trying to setup up a embedded PDF. The document was working, now I am getting a Failed to Load PDF in the settings.  I have tried adjusting the name length and I have read the other forums on this and cannot find a resolution.

  • Profile Image
    Answered on April 09, 2019 at 01:25 PM

    Could you please remove the PDF file and upload your PDF again. It seems the PDF was not uploaded successfully as the PDF link is returning a page not found the error.

    Please re-upload the PDF and let us know how it goes.