I changed my password and lost my forms

  • Ewbuckley
    Asked on April 9, 2019 at 1:25 PM

    Hello,

    I changed my password and lost all my forms.  HELP!

    My business is now suffering.

    Ernie

  • Nick_So
    Replied on April 9, 2019 at 2:47 PM

    I have checked your account and I can see that there are 2 forms in the account that too last modified in 2016. Are there any other forms in this account apart from these 2 forms? Please find the screenshot of the forms that I can see in your account:

    1554835448Screenshot 3 Screenshot 10

    Are you sure you are referring to this account or is there any other account that you have created? You can provide us the URL of the form that you feel is lost so that we can check the same and proceed accordingly.

    Let me know if you have any questions.