AutoSuspended account

  • Albert Edelstein
    Asked on April 9, 2019 at 6:07 PM

    Please delete the form which include the Password field

  • Albert Edelstein
    Replied on April 9, 2019 at 6:10 PM

    Autosuspended account  - Please delete the form that has the password field

  • Bitia JotForm Support
    Replied on April 9, 2019 at 6:33 PM

    The form http://www.jotform.ca/form/90978836301263 was found on your account as suspicious of phishing activity because you're collecting user credentials.

    15548487992019 04 09 1625 Screenshot 10


    Gathering this type of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.



    We’ve removed the offending field on your form and lifted the suspension on your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.

     

  • albert.edelstein
    Replied on April 9, 2019 at 6:42 PM

     Thank You :)