Please Clear Cache

  • cves3407
    Asked on April 9, 2019 at 7:21 PM

    Hi,

    I have cleared the Cache manually. It still shows as full. Please Clear the Cache.  

    Jotform Thread 1788040 Screenshot
  • jherwin
    Replied on April 9, 2019 at 8:43 PM

    That message shows because you exceeded the 100MB limit for a FREE plan. I checked your account and I think the uploaded file that is causing the issue is in the form located in your Trash folder.
    1554856821dropbox Screenshot 10

    Please delete the file uploaded to that form to free up your storage or upload space.