How do I manage incomplete payments?

  • mthering33
    Asked on April 9, 2019 at 8:11 PM

    What do incomplete payments mean and how do I manage them?

  • jherwin
    Replied on April 9, 2019 at 10:39 PM

    When your form is submitted, your users are redirected to PayPal gateway or Payment checkout so they can complete their payment. Incomplete payments are created when a user doesn't complete the whole payment process on PayPal or on your payment integration correctly.

    Please check this guide: How-to-View-Incomplete-Payments for a more detailed explanation about incomplete payments.